FAQ

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.  You will have easy access to all of your previous orders any time you want.you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.

You can use all the major credit cards and debit cards.
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact orders@farmersgrainshop.com notifies us about the problem. We can manage the order manually.
Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

When you are logged in and you add products to shopping cart, you have the ability to send offer reuest to us using the shopping cart. You just need to add the products and uantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests.
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact orders@farmersgrainshop.com
You can also send your order to orders@farmersgrainshop.com.You can also order using whatsapp (+91 8300 370063) or by calling. Online ordering is preferred in most cases because by ordering online, you will save time, you will have easier payment process and all the information about the order will be accessible for you anytime. Also if you want to make same order later, you can use “reorder” feature.
All the products which are shown on our site are available. Order lead time depends on the products and uantities.
If you have uestion regarding our online store (ordering, account uestions, technical uestions), please contact orders@farmersgrainshop.com On pricing and shipping related issues you can contact customer support at orders@farmersgrainshop.com or call +91 8300 370063.

Go to this page orders@farmersgrainshop.com and click “create a new account”, then just fill in all the needed information and click “create”.  After submitting the form, your account will be confirmed and you will be notified. 

You can recover your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.
You can easily change all your information on your account.  Go to login page (https://farmersgrainshop.com/my-account/) and log in, then click “my account” and “edit”. Here you can change all your contact information.
Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

We will send you the tracking code of the shipment when the parcel has been sent.

Shipping time will be confirmed on the order confirmation document.

Shipping costs are dependent on your location and products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.
You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”.  You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.